Ordering Features Built for Indian Restaurants

ServeMint puts QR table ordering, live order tracking, kitchen communication, billing, inventory, and analytics into one system built for dine-in restaurants, cafes, and hotels across India.

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Customer Ordering

Everything a guest needs to order and track meals from the table, without an app.

QR code table ordering

Customers scan the table QR code and open the digital menu instantly in their phone browser. No app download and no account required.

Live order tracking

Guests see order status updates from received to preparing, ready, and served on their phone.

Service requests

Customers can request the bill, call a waiter, or ask for water, napkins, or cutlery without waving for staff.

Table bookings

When enabled, customers can book a table with name, email, phone, date, time, and party size.

Optional sign-in

Guests can optionally sign in with Google for profile and order history - sign-in never blocks ordering.

Order history and reorder

Returning customers can browse past orders and reorder favourite dishes with one tap.

Staff Workflow

Purpose-built screens for owner, manager, waiter, and kitchen staff.

Order acceptance

Managers and owners review each new order before it reaches the kitchen - accept or decline with a clear reason.

Kitchen display system

Kitchen staff see only accepted orders with items, quantities, notes, and variations, and move them through preparing, ready, and served.

Waiter screens

Waiters see service requests and table activity clearly and help the right table faster.

Live order dashboard

Managers view all live orders, the table floor plan, and status updates in one place.

Role-based dashboards

Owner, manager, waiter, and kitchen staff each get screens focused on their daily work.

Staff notifications

Kitchen and manager staff receive instant alerts for new orders and service requests.

Billing, Inventory & Analytics

Back-of-house tools shaped around how Indian restaurants work.

Billing and printing

Preview, print, and settle bills and print KOTs for the kitchen on thermal printers (WiFi, USB, Bluetooth).

GST-compliant billing

Configurable CGST and SGST, service charge, taxes, and convenience structures built in.

Inventory control

Track daily stock, low-stock alerts, sold-out items, and automatic stock reset.

Bookings management

Manage advance table bookings and reservations from the dashboard.

Analytics and reports

Revenue, orders, average order value, top dishes, peak hours, category and table performance, and PDF reports.

White-label branding

Restaurant logo, colours, and fonts applied to the customer experience.

Why ServeMint

Built for Indian restaurants that want faster table service and happier guests without replacing staff or buying hardware.

ServeMint works with the phones, tablets, and laptops already in the restaurant, keeps staff in charge of every order, and lets guests move at their own pace. See how it works or check pricing.